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Frequently Asked Questions
What materials are used in your 3D prints?
We use a high-quality material called PLA filament. This material is chosen for its durability, finish, and suitability for the specific product. All our materials are sourced from trusted suppliers to ensure consistent quality.
Can I request a custom order?
Absolutely! We love custom projects. Contact us with your design specifications, and our team will provide a quote and timeline. Custom orders typically take 2-3 weeks depending on complexity. Email us at 3dprintedbyjosh@gmail.com to get started.
How long does shipping take?
Standard shipping typically takes 5-7 business days within the US. We also offer expedited 2-3 day shipping for orders placed before 2 PM EST. International orders may take 2-3 weeks depending on destination. Tracking information is provided with every order.
Are your products durable?
Yes! Our 3D printed products are designed for durability and longevity. We use reinforced printing techniques and quality materials that withstand regular use. Most items are suitable for both decorative and functional purposes.
How do I care for my 3D printed items?
Care depends on the material and item type. Generally, hand wash with mild soap and water, and avoid extreme heat or direct sunlight for extended periods. For detailed care instructions specific to your product, please reach out to us via email so we can tell you the steps to taking care of the prints! Proper care will extend the life of your items significantly.